Almost three years ago, I made the crazy decision to move with my family from France to Japan for a brand new experience. The goal of this adventure was also to continue DiY District but under different conditions and bring a new dimension to the shop.

However, this move raised a challenge we hadn’t fully anticipated: the impact of additional taxes on your orders… Yes, even though our fabrics remain tax-free, small orders saw their price per meter increase drastically with the accumulation of shipping costs (we’re literally on the other side of the world!), customs duties (which we manage to avoid thanks to trade agreements between Europe and Japan), and clearance fees imposed by carriers. Yes, it adds up quickly…

So faced with this reality, we asked ourselves THE essential question: how can we reduce the price per meter for you? How can we ensure you can enjoy authentic and exceptional Japanese fabrics at even better prices than before? We may have the answer.

Key Takeaways

Before diving into the details, here’s what you need to know:

  • IOSS enabled: Order your Japanese fabrics without additional customs fees for baskets < €150 excl. VAT
  • Free shipping from 130 , Authentic Japanese fabrics from just €12-13/meter
  • Unbeatable pre-tax prices: Direct proximity to Japanese manufacturers = guaranteed savings
  • Ultra-fast restocking: Only 2-3 days for your favorite fabrics
  • Simplified process: One all-inclusive payment, no more clearance fees
  • 100% transparent: Final price displayed at checkout, no hidden fees
  • Responsive customer service: Report any issues to help us improve the IOSS system

The benefits of buying our Japanese Fabrics from Japan

Believe it or not, our installation in Japan has already brought you considerable advantages that shouldn’t be overlooked. Before talking about the new system in place, let me list them, they won’t change, I promise:

Unbeatable pre-tax prices

Our fabrics are now much cheaper before tax than before, thanks to our direct proximity to manufacturers.

Ultra-Fast restocking

No more extended out-of-stock periods! We can now restock your favorite fabrics in just 2-3 days.

Consistently exceptional quality

100% Japanese fabrics are globally recognized for their superior quality, and we have access to the best productions.

Custom sourcing

Looking for a specific design? We can now positively respond to most of your personalized requests.

Unchanged customer service

Our move hasn’t changed our standards. We remain just as available and responsive, guaranteeing you a smooth shopping experience.

In a nutshell:

Our presence in Japan guarantees unbeatable pre-tax prices, 2-3 day restocking, access to the best Japanese productions, possible personalized sourcing, and top-notch customer service.

The challenges of international orders before IOSS

For you, European customers, ordering from Japan involved several complex and perhaps even prohibitive steps. Totally understandable. Here’s the list of important points you had to remember if you already bought internationally:

  • Import tax calculations: VAT and customs duties varying by country (though I repeat, we have agreements between the EU and Japan)
  • Clearance fees: Often charged by the carrier (this adds up quickly as it’s calculated on the total invoice amount)
  • Additional delays: Customs clearance could extend delivery, unnecessary blockages, requests for additional information already present in shipping documents, etc…
  • Complex process: We gave you all the details, an approximate calculation to give you an idea of the final price, but it could seem complicated for you, as it was for us to calculate… A bit of a headache really.

In short, we’ve always been totally transparent about these fees, perhaps even too detailed in our explanations, which could make the process intimidating.

But despite this complexity, many of you remained loyal (thank you!) because you understood that even with all these clearly announced fees, our fabrics remained more advantageous than before on larger average baskets.

And that’s what convinced us: if it’s already more interesting, why not go even further with IOSS to simplify your experience?

In a nutshell:

Ordering from Japan involved complex tax calculations, high clearance fees, extended customs delays, and an overall intimidating process despite our total transparency.

The revolution of your Orders, Thanks to IOSS

What is IOSS?

IOSS or Import One-Stop Shop is a European system that allows us, as an international shop, to collect and pay VAT directly when you order. Concretely, this means:

  • One all-inclusive payment at checkout
  • No more clearance fees and that’s great!
  • Direct delivery without customs stops
  • Ultra-simplified process compared to before
  • Total transparency on the final price

Concrete gains for you

Honestly, the best thing is to test it yourself! Go to our site, fill your basket and discover how IOSS affects prices. I won’t give you before/after basket examples as it doesn’t make much sense.

Let’s be totally transparent: for purchasing a single meter of fabric, shipping costs remain an important factor despite our new negotiated rates with DHL (Japan Post remains an interesting alternative). But as soon as you order 4 or 5 meters, then… the price drops below €17 per meter, even for our brand new collections!

And the best part? For orders from $152, we offer FREE shipping! Combined with IOSS (applicable to product baskets under €150 excl. VAT), prices become super attractive: authentic Japanese fabrics from €12-13 per meter, no promotion, no gift code… just a new standard price.

In a nutshell:

IOSS simplifies everything: one all-inclusive payment, no more clearance fees, direct delivery and transparent prices. Fabrics from €12-13/m with free shipping!

Transparency and Simplicity as always

I think we’ve always prioritized total cost transparency, but with IOSS, we decided to go further by radically simplifying your experience:

  • One final price without complex calculations
  • Simplified process : order like on any European site
  • Less explanation needed : everything is included from the start
  • Fair prices particularly advantageous for product baskets under €150 excl. VAT only

In a nutshell:

Our DNA remains intact: total transparency but ultra-simplified process. Order like on any European site, everything is included from the start.

Need help? We’re here for You!

Setting up IOSS is technically complex, and it hasn’t been simple, really… We’re working hard to make everything work perfectly, and we’re still adjusting the system. So, if you encounter any problem when ordering :

  • Don’t hesitate to contact us immediately, honestly it helps us move in the right direction
  • Report any bug or malfunction
  • Your feedback is valuable for improving the system

This is a very important point and our priority is that you can enjoy these advantageous prices smoothly and without problems!

In a nutshell:

Technical implementation is complex. Your feedback is essential: report any bug to help us perfect the system and guarantee your smooth shopping experience.

Conclusion

Yes, the article is a bit long and I’m aware of it, but I really wanted to explain in detail everything IOSS can bring you.

Yes, IOSS represents much more than a simple technical evolution, it’s our renewed commitment to you. By combining the exceptional quality of Japanese fabrics, competitive prices, and now a simplified purchasing process without hidden fees, we’re really proud to offer you the best of both worlds.

I’m very interested in your feedback! What did you think of the old system? What do you think of the new one? If you hesitated to order before, could IOSS change the game and make you take the plunge?

Discover more

What if the carrier asks me to pay taxes on delivery?

Don’t pay and don’t refuse the package! Contact us immediately by email or phone. This is an error that can happen but we can resolve it very quickly with the carrier. We have all the necessary IOSS documentation to prove taxes have already been paid.

How do I know if IOSS applies to my order?

IOSS applies automatically to all orders where the product amount (excluding shipping) is below €150 excl. VAT. You’ll see “VAT included via IOSS” at checkout.

What happens if my order exceeds €150 excl. VAT?

For orders over €150 excl. VAT, the old system applies: you’ll pay VAT and clearance fees on delivery. We recommend splitting large orders to benefit from IOSS.

Does IOSS work for all European countries?

Yes! IOSS covers all European Union countries. Whether you’re ordering from France, Germany, Italy, Spain or any other EU country, you automatically benefit from the system.

Do I need to do anything special when ordering?

No, everything is automatic! Just make sure your delivery address is correct. The system detects your country and applies IOSS if your basket is eligible.

Does IOSS change anything for returns?

Return conditions remain the same. In case of return, we refund the total amount paid (products + IOSS VAT). Return shipping costs remain your responsibility as before.

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