Japanese Children in Kimono fabric navy blue background

DDP US Shipping (all-inclusive)
All US orders will be shipped DDP. Import duties & taxes are prepaid, nothing is due on delivery. We also handle the customs paperwork so your parcel moves smoothly.
If you’re ever asked to pay something at the door, contact us and we’ll resolve it quickly.

Japan Post
Shipping to the United States via Japan Post is available again, now shipped DDP (duties and taxes prepaid, nothing to pay on delivery).

We have integrated the IOSS system (Import One-Stop Shop) to simplify your European orders:

Orders ≤ €150 (excluding shipping) : VAT is collected at checkout via IOSS: no VAT to pay on arrival. Since the EU customs reform of 1 July 2026, a flat customs duty of €3 per product category applies to low-value parcels: it is collected by the carrier upon delivery, together with its handling fee. These charges are set by the carrier and are not paid to us.

Orders > 150€: Thanks to the EU–Japan Economic Partnership Agreement, our products made in Japan benefit from total exemption from customs duties. Only VAT and carrier handling fees apply at delivery.

For Canada, the customs exemption threshold is set at 20 CAD. Thanks to the free trade agreement between Canada and Japan, our Japanese products are generally exempt from customs duties even if the value exceeds this threshold. However, once the order exceeds 20 CAD, GST/HST is applied to the entire declared value, even though customs duties often remain nil for these products.

Although the exemption threshold is 1,000 AUD, it is important to note that GST (Goods and Services Tax, equivalent to 10%) applies to all imports from Japan, regardless of the declared value.

For orders exceeding 1,000 AUD, in addition to GST, customs duties (generally around 5% depending on the type of product) may be applied during clearance.

In the United Kingdom, the customs exemption threshold is set at 135 GBP. However, thanks to the UK‑Japan CEPA, most customs duties on our products made in Japan are waived.

Thus, even for orders exceeding 135 GBP, our Japanese products are not subject to customs duties. However, VAT (generally 20%) and carrier fees are still applicable upon importation.